Shipping Policy – Elvare Pet Co

At Elvare Pet Co, we are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy carefully to understand how we handle deliveries.

1. Order Processing Time

  • All orders are processed within 1–3 business days

  • Orders are not processed or shipped on weekends or public holidays

  • You will receive a confirmation email once your order is placed

2. Shipping Time

We offer shipping both within Pakistan and internationally.

Pakistan (Local Orders)

  • Estimated delivery time: 3–7 business days

  • Cash on Delivery (COD) is available

International Orders

  • Estimated delivery time: 7–15 business days

  • Delivery times may vary depending on location and customs processing

3. Shipping Charges

  • We offer Free Shipping on selected products or promotions

  • Standard shipping charges may apply depending on your location and order value

Shipping costs (if any) will be displayed at checkout before payment.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS so you can monitor your delivery status.

5. Delays & Issues

While we aim to deliver on time, delays may occur due to:

  • High order volume

  • Weather conditions

  • Customs or courier issues

Elvare Pet Co is not responsible for delays caused by third-party shipping providers.

6. Incorrect Address

Please ensure your shipping details are accurate.
We are not responsible for orders delivered to incorrect addresses provided by customers.

7. Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us within 48 hours of delivery.

We will investigate the issue and provide a suitable resolution.

8. Contact Us

If you have any questions about your shipment, feel free to contact us:

📧 Email: support@elvarepetco.myshopify.com
📞 Phone: +92 300 1234567
📍 Address: Punjab, Pakistan

Thank you for shopping with Elvare Pet Co